SMS Privacy Policy

Privacy Policy

Effective Date: April 29, 2026

REBUILD.US respects your privacy and is committed to protecting your personal information. This policy outlines how we handle your data within our SMS program.

1. Program Description & Consent

REBUILD.US provides subscribers with mission updates, volunteer opportunities, and fundraising alerts.

  • Opt-In Methods: Users can join by texting a keyword to 29499 or by selecting the opt-in checkbox on our official signup and donation pages.

  • Consent: By opting in, you provide express written consent to receive recurring automated promotional and personalized marketing text messages from REBUILD.US. Consent is not a condition of any purchase or donation.

2. Message Frequency & Costs

  • Frequency: You can expect to receive periodic messages. During active emergency response periods or natural disasters, message frequency may increase to provide critical real-time updates.

  • Pricing: Message and data rates may apply. Check with your mobile carrier for details on your plan’s text messaging rates.

3. Data Privacy & Sharing

REBUILD.US maintains a strict policy regarding your mobile data:

  • No Sale of Data: We do not sell, rent, or trade your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.

  • Limited Sharing: We only share information with service providers who assist in delivering our SMS program. These partners are prohibited from using your data for any other purpose.

  • Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier’s name and the date, time and content of your messages. We may use this information to contact you and provide the services you request from us. Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless operator may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. Wireless operators do not guarantee message delivery and will not be held liable for delayed or undelivered messages.

4. Your Choices (Opt-Out & Help)

  • To Stop: Text STOP to 29499 at any time. You will receive one final confirmation text.

  • To Get Help: Text HELP to 29499 or contact our support team at info@rebuild.us.

5. Security

REBUILD.US utilizes industry-standard encryption and security protocols to ensure your mobile information remains protected against unauthorized access.